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Return Policy


 

Returns:

Fern Flurry Boutique will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time stated on the delivery confirmation. 

  • Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
  • Please allow Fern Flurry Boutique 5 - 7 business days from the day we receive the returned package to process.
  • Fern Flurry Boutique will email you after return has been processed to confirm what has been done.

Final sale and non-returnable categories:
  • Swimwear
  • Bodysuits
  • Intimates
  • Jewelry
  • Beauty
  • Shipping charges 

All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.

INITIATING A RETURN

To initiate the return your product, please email us Service.fernflurryboutique@gmail.com with 'Return Request" in the subject line. You will then receive an email from us with the subject "Return Request Form." Please complete the form in order to process your return request.